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Book repair
Confirmation
A persistent fault with the facilities in your home (for example, heating, hot water, ) which has affected their normal operation.
A yearly visit to check your boiler and central heating are safe and in good working order. If the price of a boiler service is shown as FREE when compared to the equivalent cover without service. The boiler service included is FREE in the first year only, upon renewal the boiler service is chargeable.
Repairs or assistance to components that are outside of a boiler but within a central heating system in your home.
Unlimited claims as part of your insurance contract
24 Hour Helpline available to report a breakdown and book a repair
Appointment available on weekdays
Your one-off repair only includes repairs already agreed with us prior to the engineers visit. Any other unrelated issues will not be covered, and you are required to advise us of these prior to the engineer’s attendance to your property. If you have purchased a policy or a new Boiler with 24|7 Home Rescue then you can can relax knowing that parts and labour will be included subject to terms and conditions.
Engineers available all across mainland England and Wales
If we can't repair your boiler, and you have made an upfront. We will refund the amount paid in full.
Please note once we've started the job then you will no
longer be able to cancel it and liable for any cost as a
result.
You have 14 days to cancel your one-off repair. This 14-day
period is your cooling-off period which will begin from
the day your one-off repair is accepted.
Please read the documents below, we want to ensure the product meets your needs.
Insurance Product Information Document
Terms and Conditions
About Us Document