No heating or hot water? Book before 9am to get an engineer today!

Don’t let boiler breakdowns leave you in the cold, book a trusted one-off boiler repair with 24|7 Home Rescue today.

SINGLE PAYMENT

One-Off Boiler Repair

Fixed Price Repair

£349.00 One Payment

All Week Appointments
Repair including Parts & Labour
Nationwide Coverage
No fix, No fee
No additional charges

PAY MONTHLY

My Boiler Repair & Cover

Your Heating System Covered

£ 30.98

£21.99

/month

£60 Upfront Repair Fee

Boiler Breakdown
Annual Boiler Service
Central Heating System
Unlimited Claims
24 Hour Helpline
All Week Appointments
Repair including Parts & Labour
Nationwide Coverage

Free Boiler Service with Repair and Cover!

Brand New A-Rated Boiler
The Logic+ Combi boiler is part of our award-winning Logic line up and is available in three different outputs; as a 24 kW combi boiler, 30kW combi boiler and 35kW combi boiler depending on your needs. Compact in size and fully modulating down to as low as 4.8kW, the Logic+ combi provides excellent energy savings making it the perfect choice for new boiler or boiler replacement installations.
10 Year Replacement Guarantee
If your boiler is deemed unrepairable in the first 10 years after your install with Staywarm we will supply a new boiler free of charge
Fixed Monthly Cost
Fixed monthly finance plan available
Boiler Breakdown
A persistent fault with the facilities in your home (for example, heating, hot water, ) which has affected their normal operation.
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If the price of a boiler service is shown as FREE when compared to the equivalent cover without service. The boiler service included is FREE in the first year only, upon renewal the boiler service is chargeable.
Central Heating System
Repairs or assistance to components that are outside of a boiler but within a central heating system in your home.
Unlimited Claims
Unlimited claims as part of your insurance contract
24 Hour Helpline
24 Hour Helpline available to report a breakdown and book a repair
All Week Appointments
Appointments available 7 days a week
Repair including Parts & Labour
Your one-off repair only includes repairs already agreed with us prior to the engineers visit. Any other unrelated issues will not be covered, and you are required to advise us of these prior to the engineer’s attendance to your property. If you have purchased a policy or a new Boiler with 24|7 Home Rescue then you can can relax knowing that parts and labour will be included subject to terms and conditions.
Nationwide Coverage
Engineers available all across mainland England and Wales
No fix, No fee
If we cannot repair your boiler, we will refund the amount paid in full
No additional charges
The price is a fixed price and we will never charge you any extra to repair your boiler
Insurance Product Information Document

13% OFF

One-Off Boiler Repair

Parts & Labour Included*

£ 349 one of payment

Choose Repair

Upfront Payment

What’s not included

Brand New A-Rated Boiler

10 Year Replacement Guarantee

Fixed Monthly Cost

Boiler Breakdown

Annual Boiler Service

Central Heating System

Unlimited Claims

24 Hour Helpline

POPULAR

29% OFF

My Boiler Repair & Cover

Parts & Labour Included*

£30.98/month

£ 21.99 /month

Choose Repair

£60 Upfront Repair Fee

View

What’s not included

Brand New A-Rated Boiler

10 Year Replacement Guarantee

Fixed Monthly Cost

No fix, No fee

No additional charges

% OFF

Boiler Replace & Maintain

10 Year Replacement Guarantee

£ 47.92 /month

Choose Replace

£0 Call Out Fee

What’s not included

No fix, No fee

No additional charges

One-Off Boiler Repair

Parts & Labour Included*

£ 349 one of payment

Choose Policy

Upfront Payment

Brand New A-Rated Boiler
10 Year Replacement Guarantee
Fixed Monthly Cost
Boiler Breakdown
Annual Boiler Service
Central Heating System
Unlimited Claims
24 Hour Helpline
All Week Appointments
Appointments available 7 days a week
Repair including Parts & Labour
Your one-off repair only includes repairs already agreed with us prior to the engineers visit. Any other unrelated issues will not be covered, and you are required to advise us of these prior to the engineer’s attendance to your property. If you have purchased a policy or a new Boiler with 24|7 Home Rescue then you can can relax knowing that parts and labour will be included subject to terms and conditions.
Nationwide Coverage
Engineers available all across mainland England and Wales
No fix, No fee
If we cannot repair your boiler, we will refund the amount paid in full
No additional charges
The price is a fixed price and we will never charge you any extra to repair your boiler

What’s not included

Brand New A-Rated Boiler

10 Year Replacement Guarantee

Fixed Monthly Cost

Boiler Breakdown

Annual Boiler Service

Central Heating System

Unlimited Claims

24 Hour Helpline

29% OFF

My Boiler Repair & Cover

Parts & Labour Included*

£30.98/month

£ 21.99 /month

Choose Policy

£60 Upfront Repair Fee

Brand New A-Rated Boiler
10 Year Replacement Guarantee
Fixed Monthly Cost
Boiler Breakdown
A persistent fault with the facilities in your home (for example, heating, hot water, ) which has affected their normal operation.
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If the price of a boiler service is shown as FREE when compared to the equivalent cover without service. The boiler service included is FREE in the first year only, upon renewal the boiler service is chargeable.
Central Heating System
Repairs or assistance to components that are outside of a boiler but within a central heating system in your home.
Unlimited Claims
Unlimited claims as part of your insurance contract
24 Hour Helpline
24 Hour Helpline available to report a breakdown and book a repair
All Week Appointments
Appointments available 7 days a week
Repair including Parts & Labour
Your one-off repair only includes repairs already agreed with us prior to the engineers visit. Any other unrelated issues will not be covered, and you are required to advise us of these prior to the engineer’s attendance to your property. If you have purchased a policy or a new Boiler with 24|7 Home Rescue then you can can relax knowing that parts and labour will be included subject to terms and conditions.
Nationwide Coverage
Engineers available all across mainland England and Wales
No fix, No fee
No additional charges

Insurance Product Information Document

What’s not included

Brand New A-Rated Boiler

10 Year Replacement Guarantee

Fixed Monthly Cost

No fix, No fee

No additional charges

Boiler Replace & Maintain

10 Year Replacement Guarantee

£ 47.92 /month

Choose Policy

£0 Call Out Fee

Brand New A-Rated Boiler
The Logic+ Combi boiler is part of our award-winning Logic line up and is available in three different outputs; as a 24 kW combi boiler, 30kW combi boiler and 35kW combi boiler depending on your needs. Compact in size and fully modulating down to as low as 4.8kW, the Logic+ combi provides excellent energy savings making it the perfect choice for new boiler or boiler replacement installations.
10 Year Replacement Guarantee
If your boiler is deemed unrepairable in the first 10 years after your install with Staywarm we will supply a new boiler free of charge
Fixed Monthly Cost
Fixed monthly finance plan available
Boiler Breakdown
A persistent fault with the facilities in your home (for example, heating, hot water, ) which has affected their normal operation.
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If the price of a boiler service is shown as FREE when compared to the equivalent cover without service. The boiler service included is FREE in the first year only, upon renewal the boiler service is chargeable.
Central Heating System
Repairs or assistance to components that are outside of a boiler but within a central heating system in your home.
Unlimited Claims
Unlimited claims as part of your insurance contract
24 Hour Helpline
24 Hour Helpline available to report a breakdown and book a repair
All Week Appointments
Appointments available 7 days a week
Repair including Parts & Labour
Your one-off repair only includes repairs already agreed with us prior to the engineers visit. Any other unrelated issues will not be covered, and you are required to advise us of these prior to the engineer’s attendance to your property. If you have purchased a policy or a new Boiler with 24|7 Home Rescue then you can can relax knowing that parts and labour will be included subject to terms and conditions.
Nationwide Coverage
Engineers available all across mainland England and Wales
No fix, No fee
No additional charges

What’s not included

No fix, No fee

No additional charges

With Boiler Cover from 24|7 Home Rescue you won’t have to worry, we’ll take care of your boiler and central heating system. All our policies include…

24-Hour Availability

Our claims helpline is always open. If you need us, just call us anytime.

Unlimited Call Outs

Unlimited new claims as many times as you need.

Our engineers

We employ engineers to give you an exceptional level of service.

Price Guarantee

Some policies offer a 2-Year Price Fix, meaning no increase after year one.

Nationwide Coverage

Our nationwide engineers hold the right qualifications to complete repairs.

Replacement Guarantee

If we can’t repair your boiler, we’ll replace it-subject to T&C

24|7 Home Rescue App!

Control your account with our app. Request repairs, book your boiler service and more.

£0 Excess options

Variable excess options available-choose what suits your needs.

Your annual boiler service included!

An annual service for your gas boiler is frequently ignored, yet it plays a crucial role in enhancing the reliability of your heating system and reducing the likelihood of future repairs. This inspection not only identifies and addresses potential issues promptly but also validates your warranty, ensuring that your home heating operates efficiently and effectively.

Typically, the cost of a boiler service is around £100. However, with our My Boiler, My Heating , My Home and My Home Plus policy, this essential service is included at no additional charge in your first year!

Our Engineer Coverage for mainland UK

We take pride in employing engineers. This commitment to quality is reflected in how we proceed with your claim. Our claims accept rate for boiler breakdown is 99%. Our engineers are strategically located so you can rest assured that a qualified professional will be nearby should you need us.

Switch to 24|7 Home Rescue for reliable and affordable boiler cover.

How did we do?

We want you to get the help you need, when you need it most. So far we’ve helped...

Our Claims Accept Rate!

Cover

Accept Rate

Boiler

99%

Appliance

99%

Car Breakdown

100%

Information in this table is based on claim information gathered from 24|7 Home Rescue on 01/05/2024 - 30/04/2025

We’ll beat your renewal quote, or we’ll give you £ cash!

*for more information see our Terms And Conditions

24|7 App - the smart way to get in touch

With the 24|7 App you can easily contact us or log a claim and get help when you need it. Once logged in you can book your boiler service, request help, view your documents and more.

Download from the app store!

Log a claim

Quickly log a claim and request help.

Book boiler service

Easily book a date for an engineer visit convenient to you.

View your documents

All your important documents in one place, here when you need them.

Contact Us

Multiple contact options available: phone, chat, and email

View latest offers

Latest offers can be found in your MyAccount Rewards & Offers section.

Upgrade your policy

Need more cover? Quickly upgrade to the level of cover you need.

The 24|7 team is always happy to help! Our customers have said...

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We booked in a boiler service, got a quick appointment. Needs to replace a part, we had the repair done in a few days. Good service.

Carol on Trustpilot

Had my annual boiler service by 24/7 a couple of days ago and all went seamlessly.

S Johnson on Trustpilot

See more reviews at Trustpilot.co.uk

See more reviews

There for you, 24/7

24-Hour Availability

Our claims helpline is always open. If you need us, just call us anytime.

Unlimited Call Outs

We let you make new claims on our policies as many times as you need.

Parts & Labour Included

If you need a repair, parts and labour is included.
* Subject to Terms & Conditions

Flexible Excess

You can choose your policy excess amount, making it easier to manage your budget.

Nationwide Coverage

Our nationwide network of certified engineers are gas safe registered.

24|7 Home Rescue App

Make claims and manage your account with our 24|7 App.

Gas Boilers We Cover

24|7 Home Rescue is authorised and regulated by the Financial Conduct Authority.
We take data protection and privacy seriously. That’s why we’re Cyber Essentials certified.
We’re registered with the ICO. Promoting good practice in handling personal data.

Get in touch with us - your way

If you need help, have an emergency or even want to ask a simple question, you can contact us through any channel convenient for you.

You can call us, email us, contact us via the App, leave us a message or chat to us online.

Comprehensive cover

Whether you’re a homeowner or landlord, we have a variety of reliable policies and flexible options to keep your home in working order. We’re sure to have the right cover for you.

Help 24/7, always

Our team are on hand whenever you need them. The Claims helpline is available 24/7 to assist with fault related queries or log a claim. We can dispatch an engineer nationwide. That’s why over 70,000 customers have rated us “excellent” on Trustpilot.

Get in touch with us - your way

Comprehensive cover

Whether you’re a homeowner or landlord, we have a variety of reliable policies and flexible options to keep your home in working order. We’re sure to have the right cover for you.

Help 24/7, always

Our nationwide engineers are on hand whenever you need them. From claim to call out our Help & Claims Line is available 24/7. That’s why over 70,000 customers have rated us “excellent” on Trustpilot.

Boiler Repair Explained

Do you repair all types of boilers?

Our engineers can repair natural gas boilers in your home. However, our boiler eligibility rules will confirm if we can assist you with the repair for your specific boiler make and model.

What if I have multiple issues?

The initial non-insurance repair doesn't include any unrelated faults. We'll quote separately for other work needed for unrelated faults. This may happen if, for example, you call us for an emergency boiler repair but also ask us to fix a leaking radiator.

What if I want to cancel my repair?

Please note that once we've started the job, you will no longer be able to cancel it and will be liable for any costs. You have 14 days to cancel your one-off repair. This 14-day period is your cooling-off period, which will begin from the day your one-off repair is accepted.

What if I want to cancel my cover policy?

Your My Heating 12-month insurance policy will run alongside your non-insurance one-off repair and if you choose to cancel the policy after the repair and within the first 12-month period, you will be expected to repay the remainder of the balance due to us having deducted the monthly payments you have made to date.

Is it worth repairing a boiler?

It depends upon your situation. Let's say you bought a new boiler and don't have a landlord cover or boiler cover in place (these generally provides cover for emergency gas boiler repair). So, in that case, first of all check whether your boiler remains under manufacturer warranty.

If it's not under warranty, then a one-off boiler repair could be an option to consider. For ongoing boiler breakdown protection, you could consider our repair and cover option or any of our annual insurance policies.

Is it worth repairing a 10-year-old boiler?

If your Boiler is more than ten years old, it could suffer from ongoing boiler breakdowns and is likely to be less efficient than a new boiler, so could mean more expensive energy bills. Replacing an older boiler can be the more cost effective solution, depending on your personal circumstances. If you find replacing your Boiler expensive, you can also get a boiler on finance.

How long will it take for my boiler to be repaired?

Once you give us a call or book an appointment with us, we aim for our engineers to attend your property within the next 2 days. The duration of the repairing process will be dependent on the complexity of your boiler problem. If parts are required, this may extend the time taken to fix your problem.

In which locations does 24|7 offers boiler repair?

Our boiler repair services are available in major cities across the country, including Edinburgh, Glasgow, London, Birmingham and all over mainland England, Scotland and Wales.

How does the refer a friend promotional offer work?

Our Refer a Friend offer is simple and rewarding! For every friend you refer to us who signs up for any of our Boiler Insurance Policies, you'll receive a £20 cashback.

Once your friend completes their registration and the policy becomes active, we'll process your cashback reward.

*Terms and conditions apply.

What is VP Collections?

VP Collections Ltd is a sister company of 247 Home Assist Ltd t/a 247 Home Rescue that collects payments from customers. VP Collections Ltd collects payments in respect of your agreement from your bank account on behalf of 24|7 Home Rescue and Evolution Insurance Company Limited.

If you have any further questions please just contact us.

How can I access extra help and support as a vulnerable customer?

If you have a disability, health concerns, specific access needs, or are facing challenging circumstances, we're here to help. Our team is dedicated to understanding your individual needs and adapting our services to support you. Simply give us a call at 0345 3192 247, and we'll provide the extra assistance you need.

The 24|7 Home Rescue in the Community

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Donating boilers to veterans throughout covid

24|7 Home Rescue teamed up with the OPPO foundation during covid to donate bolers to veterans.

Great value boiler cover

24|7 Home Rescue have partnered with MSM to offer great value boiler cover

AHF FC

24|7 Home Rescue sponors local childrens football club

24|7 Home Rescue teams up with mayor and MP

24|7 Home Rescue meet with the mayor to discuss Carbon Monoxide and raise awareness

Gas Safe Register

24|7 Home Rescue joins the Gas Safety Week Campaign

24|7 Home Rescue is a trading name of 24|7 Home Assist Limited registered in England & Wales. Company No: 09438900 and VAT number: 223099322. 24|7 Home Assist Limited is authorised and regulated by the Financial Conduct Authority FRN: 935754.The insurance policy is underwritten by Evolution Insurance Company Limited which is registered in Gibraltar No. 88737 with a registered office at 5/5 Crutchett's Ramp, Gibraltar, GX11 1AA. Evolution Insurance Company Limited is authorised and regulated by the Gibraltar Financial Services Commission, authorised by the Prudential Regulation Authority, subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of its regulation by the Prudential Regulation Authority are available on request.

Registered Office:
Parkhill Business Centre, Padiham Road, Burnley, BB12 6TG.